Digital Marketing Plan (BASIC)

Can I Return a product after opening box of item?

No, Unfortunately open box items from customer are non-return items.

What if I receive an incomplete, incorrect or damaged order?

While we try our best to fulfil your orders correctly, in the best manner possible, for any complaints you may have, with regards to your order, please contact our Customer Care within 1 or 2 business days of your order delivery, for prompt resolution. In the extremely rare occasion where you receive a product with tampered/open packaging, please inform our Customer Care within 1 business day of receipt, with supporting images if applicable, so we can best address your concern.

How do I cancel my order?

You can cancel your order in specific time period from Account > My Order > Cancel.

Option will only visible for eligible time frame.

When I can return the product?

Dstsdigital.com offers a 7-days return period, from the day the product has been delivered to you, as long as the product being returned is not part of our non-returnable list of conditions.

For more details, Please visit DSTS Digital - Return & Refund polices. Click here

When I can get my refund?

Cash on delivery can be return to customer account within 2 to 3 working days.

Payment by Master / Debit card can be transfer directly to customer bank account within 7 to 10 working days.